Privacy Policy

Effective date: August 18, 2026

This Privacy Policy explains how Mavioria collects, uses, discloses, and protects personal information when you browse our store, make a purchase, contact us, or otherwise interact with our services.

Information we collect

Depending on how you interact with us, we may collect identifiers and contact details; order, transaction, delivery, and customer-service records; device, browser, cookie, and usage information; marketing preferences; and content you choose to send us. Payment credentials are processed by Shopify and payment providers. We do not receive or store complete payment-card numbers.

How we collect information

We collect information directly from you, automatically through the store and related technologies, and from service providers such as Shopify, payment processors, carriers, analytics providers, fraud-prevention services, and advertising partners.

How we use information

We use personal information to operate the store; process and deliver orders; authenticate transactions; provide support; communicate about orders and, with appropriate permission, marketing; personalize and improve the shopping experience; measure store performance; detect fraud and security incidents; comply with legal duties; enforce our terms; and protect customers, Mavioria, and others.

When information is disclosed

We may disclose information to vendors that help host the store, process payments, fulfill or deliver orders, provide customer support, analyze performance, deliver advertising, prevent fraud, or provide professional services. We may also disclose information when required by law, in connection with a business transaction, or to protect legal rights and safety. Service providers are permitted to use information only for authorized purposes or as otherwise allowed by law.

Cookies and similar technologies

Cookies and related tools help keep the cart working, remember preferences, understand site use, prevent abuse, and measure or personalize marketing. Browser controls can block or delete cookies, but doing so may limit store functions. Where required, consent choices are presented through the storefront.

Retention and security

We retain information for as long as reasonably necessary for the purposes described here, including order fulfillment, customer support, tax and accounting requirements, fraud prevention, dispute resolution, and enforcement. Retention periods vary by record and legal requirement. We use reasonable administrative, technical, and organizational safeguards, but no system is immune from risk.

International processing

Our service providers may process information in countries other than your own. Where required, appropriate transfer mechanisms or contractual safeguards are used by the relevant parties.

Children's privacy

Our products may be used by children under adult supervision, but the store is intended for adults making purchasing decisions. We do not knowingly collect personal information directly from children under 13. If you believe a child has submitted personal information, contact us so we can review and delete it where appropriate.

Your rights and choices

Depending on your location, you may have rights to request access, correction, deletion, portability, restriction, or withdrawal of consent, and to opt out of certain targeted advertising, sale, or sharing. You may unsubscribe from marketing emails through the message link. We may verify a request before responding and may retain information when legally permitted or required.

Changes and contact

We may update this policy to reflect operational, legal, or technical changes. The revised effective date will appear above. For privacy questions or requests, email service@mavioria.com.